I’m Mohammad Akter. I live in Toronto, Canada, where I design the future.

I’m Mohammad Akhter, a Senior UX/Product Designer and UX Strategist with over 14 years of experience crafting intuitive, accessible, and data-driven digital experiences. I specialize in human-centered design, service design thinking, and the strategic use of AI and no-code tools to accelerate the design process while ensuring quality and user alignment. From public sector innovations like DERMS in Ontario to insurance and utility solutions across North America, I’ve led design efforts that streamline complex systems, reduce operational friction, and empower users to do their best work. My mission is to deliver design that’s not only elegant — but transformative.

Some of the areas I thrive in:

• Cross-functional team leadership (UX, product, dev, QA)
• Agile design systems and scalable UI patterns
• Prototyping and testing in complex data-heavy environments
• Service and interaction design for large public-facing applications
• Human-centered design (HCD) & service design thinking
• Scalable design systems & component libraries
• AI-enhanced UX tools (UX Pilot, Figma AI, Visily)
• No-code prototyping to accelerate user feedback loops
• Accessibility (WCAG) and inclusive digital practices
• Cross-functional Agile delivery (SAFe, Scrum, Kanban)
• Research, journey maps, user flows, and data visualizations
• Tools: Figma, Adobe XD, Axure, UXPin, Mural, Smaply